Problem/solution summary, Problem/solution summary problem solution – First Alert ACTION T-1000 User Manual

Page 51

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Problem/Solution Summary
Problem

Solution

Printer does not

print

Printing is patchy,

faint, uneven, or

intermittent

Make sure that the printer is turned on and is

on line. Both the

POWER

and

ON LINE

lights

should be on.

Make sure that the printer and computer are

connected. Be certain you are using the

correct cable and that it is firmly plugged in at

both ends.

Turn the printer off and on again to reset it.

While the printer is turned off, make sure the

paper is loaded correctly.

If the printer still does not print, try the self

test procedure described in Chapter 1. If the

self test works correctly, the printer is all right

and the problem lies elsewhere. If the self test

doesn’t work, take the printer to a qualified

service center.

Check that the ribbon is seated correctly.

Check that the ribbon moves freely in the

cartridge.

If you have been using the ribbon for a long

time or for a large amount of printing, it may

need to be replaced.
It is also possible for the print head to wear

out if the printer is used frequently and for

long periods at a time. Contact an Epson

dealer if you think the print head needs to be

replaced.

4-2

Troubleshooting and Maintenance

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