Freecom internet service, Support hotline – Freecom Technologies II User Manual
Page 18
FREECOM Portable II Series
18
GB
4
FREECOM Internet Service
FREECOM Technologies makes the following service available in the Internet
under www.freecom.com
Online information about technical problems
current product information
Drivers, driver updates and software information
Support Hotline
The following hotlines are available if you still are unable to get your FREECOM
device to work properly after reading the manual and the suggestions for
correcting errors:
Hotline
Deutschland & Österreich
+49 (0) 203 768 0950
France & Belgique (F)
+33 (0) 1 34 04 72 05
Nederland & België (N)
+31 (0) 15 888 0110
Schweiz (D)
+41 (0) 848 88 99 10
Suisse (F)
+41 (0) 848 88 77 10
United Kingdom & Ireland +44 (0) 1423 704 715
All other countries:
Please apply to your local FREECOM Reseller or email to:
[email protected]
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
the serial number on the rear side of your FREECOM drive and the serial no
of the Cable II
the revision no. of the Cable driver disk/CD
information on the power supply
the version number of your operating system and the software you are
having problems with
the precise error description or error message displayed
the name and the model of your computer and, in case it is needed, the
installed hardware
Is the problem reproduced every time?
Has this problem occurred before? If it is a new one, have you recently
changed your system configuration?