Bios – Gateway 960 User Manual

Page 93

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88

Chapter 6: Troubleshooting

www.gateway.com

BIOS

The settings in the BIOS Setup utility are not retained

■

Replace the CMOS battery. For more information, see

“Replacing the

CMOS battery” on page 70

.

Beeps

Description

Troubleshooting steps

1

The memory refresh circuitry on the
system board is faulty.

Reseat the memory or replace with
modules you know are good.

2

Parity error in the first 64 KB of memory.

Same as for 1 beep.

3

Memory failure in first 64 KB.

Same as for 1 beep.

4

Memory failure in first 64 KB of
memory, or Timer 1 on the system
board is not functioning.

Remove all expansion cards.

■

If the beep code occurs even when all
expansion cards have been removed,
the system board is at fault.

■

If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.

5

A processor on the system board
generated an error.

Same as for 4 beeps.

6

The keyboard controller (8042) may be
defective. The BIOS cannot switch to
Protected mode.

Same as for 4 beeps.

7

The processor generated an exception
interrupt.

Same as for 4 beeps.

8

The server’s video memory is faulty.
This is not a fatal error.

The system board may be faulty.

9

The ROM checksum value does not
match the value encoded in the BIOS.

Same as for 4 beeps.

10

The shutdown register for CMOS RAM
failed.

Same as for 4 beeps.

11

The external cache is faulty.

Same as for 4 beeps.

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