Expansion cards, Hard drive, Expansion cards hard drive – Gateway 960 User Manual
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Chapter 6: Troubleshooting
www.gateway.com
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Open your server and make sure that the cables are connected correctly
to the diskette drive and the system board. The red-striped edge of the data
ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette
drive (typically on the side farthest from the power supply connection).
If necessary, reverse one end of the cable so the red-striped edge of the
data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins
are not bent or misaligned. For more information, see
Expansion cards
Your server does not recognize an expansion card
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Restart your server.
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Make sure that you have installed the necessary software or driver. For more
information, see the card’s documentation.
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Reseat the card. For more information, see
“Installing PCI expansion cards”
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Install the card in a different slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
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If a diskette is in the diskette drive, eject it and restart your server by
pressing the reset button.
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Restart your server by pressing the reset button.
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Use GWScan to test the hard drive. For more information, see
to troubleshoot an IDE hard drive” on page 92
.
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Open your server and make sure that the cables are connected correctly
to the hard drive and the system board. For more information, see
“Installing a SCSI hard drive” on page 41
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If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.