Gateway 960 - Manual (Page 96)

91
Troubleshooting
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You receive a “Non-system disk” or “disk error” error message
■ Eject the diskette from the diskette drive, then press E NTER .
■ Make sure that your hard drive has an active partition. For more
information, see
“The master boot record is corrupted” on page 92 .
Your server does not recognize an IDE drive
■ Make sure that the IDE connectors are enabled in the BIOS Setup utility.
For more information, see
“Using the BIOS Setup Utility” on page 73 .
■ Reinstall the device driver. For more information, see Using Your Server
Companion CD .
■ Use GWScan to test the hard drive. For more information, see “You need
to troubleshoot an IDE hard drive” on page 92 .
■ Open your server and make sure that the IDE cable is connected to both
the system board IDE connector and the hard drive connector. For more
information, see
“Installing a SCSI hard drive” on page 41 .
Your server does not recognize a SCSI drive
■ Make sure that the SCSI controller is enabled in the BIOS Setup utility.
■ Reinstall the device driver. For more information, see Using Your Server
Companion CD .
■ Change the drive’s SCSI address to one that is not being used by your server.
For more information about SCSI device configurations, see your drive’s
documentation.
■ Run SCSI Verify in the SCSI BIOS. For more information about the SCSI
BIOS, see the SCSI controller’s documentation.
■ Remove the drive and re-insert it to reseat the drive. For more information,
see
“Installing a SCSI hard drive” on page 41 or your controller card’s
documentation.
■ Make sure that the power cable and SCSI cable are attached securely to
the drive.
■ Make sure that the last device on the SCSI cable is correctly terminated.
For more information about SCSI device configurations, see the device’s
documentation.
■ Use a different SCSI cable.