GE 26998 User Manual

Page 28

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28

T

ROUBLESHOOTING

G

UIDE

C

ORDLESS

P

HONE

S

OLUTIONS

Problem

Solution

No dial tone

•

Check installation:
—

Is the base power cord connected to a working outlet?

—

Is the telephone line cord connected to the base unit
and the wall jack?

•

Connect another phone to the same jack; the problem
might be your wiring or local service.

•

Is the handset out of range of the base?

•

Make sure the battery is properly charged (12 hours).

•

Is the battery pack installed correctly?

•

Did the handset beep when you pressed the TALK button?
Did the In use/Charge indicator come on? The battery may
need to be charged.

•

Place the handset in the base for at least 20 seconds.

Phone dials in pulse

•

Make sure the phone is in TONE mode.

with tone service

Phone won’t dial out

•

Make sure the phone is in PULSE mode.

with pulse service

Handset does not ring

•

Make sure the ringer switch on the handset is turned ON.

•

Move closer to the base. The handset may be out of range.

•

You may have too many extension phones on your line. Try
unplugging some phones.

•

Check for dial tone.

You experience static,•

Change channels.

noise, or fading in and out

•

Move closer to base (handset might be out of range).

•

Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.

•

Charge battery.

Unit beeps

•

Place handset in base for 20 seconds; if it still beeps,
charge battery for 12 hours.

•

Clean charging contacts on handset and base with a soft
cloth, or an eraser.

•

See solutions for “No dial tone.”

•

Replace battery.

Memory Dialing

•

Did you program the memory location keys correctly?

doesn't work

•

Did you follow proper dialing sequence?

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