Document Outline

• Contents
• Checking Out Your Gateway Server
  • Front
  • Back
  • System board
  • Getting Help
    • Server Companion CD
    • Gateway Web site
    • Telephone support
• Setting Up Your Server
  • Setting up the hardware
  • Protecting from power source problems
    • Line conditioners
    • Uninterruptible power supplies
  • Starting your server
    • To start the server:
    • Understanding the power-on self-test
  • Turning off your server
    • To turn off the server:
  • Setting up the operating system
• Maintaining Your Server
  • Caring for your server
    • Cleaning your server
      • Cleaning tips
      • Cleaning the keyboard
      • Cleaning the screen
      • Cleaning the tape drive
  • Preparing for system recovery
    • Recording the BIOS configuration
      • To record your BIOS configuration:
  • System administration
    • Gateway Server Manager
    • Server security
      • Using BIOS security passwords
        • To set the BIOS security passwords:
  • Using your Server Companion CD
• Installing Components
  • Preparing to install components
    • Selecting a place to work
    • Gathering the tools you need
  • Preventing static electricity discharge
  • Opening the server case
    • To open the server case:
  • Closing the server case
    • To close the server case:
  • Installing drives
    • Installing a CD, DVD, or diskette drive
      • To install a CD, DVD, or diskette drive:
    • Installing a hard drive
      • To install a hard drive:
  • Installing memory
    • To install or replace memory:
  • Installing PCI expansion cards
    • To replace, add, or reseat a PCI expansion card:
  • Replacing the processor
    • To replace the processor:
  • Replacing the power supply
    • To replace the power supply:
  • Replacing the system board
    • To replace the system board:
  • Replacing the case fan
    • To replace the case fan:
  • Replacing the CMOS battery
    • To replace the battery:
• Using the BIOS Setup Utility
  • Opening the BIOS Setup utility
    • To open the BIOS Setup utility:
  • Updating the BIOS
    • To update the BIOS:
    • Recovering the BIOS
      • To recover the BIOS:
  • Resetting the BIOS
    • To reset the BIOS:
  • Bypassing the BIOS passwords
    • To bypass the BIOS passwords:
• Troubleshooting
  • Telephone support
    • Before calling Gateway Technical Support
    • Telephone support
      • Telephone numbers
  • Tutoring and training
  • Safety guidelines
  • Error messages
    • Diskette drive 0 seek to track 0 failed
    • Error loading operating system
    • Hard disk controller failure
    • Hard disk controller failure - press F1 to try reboot
    • Insert bootable media device
    • Invalid configuration information
    • Invalid partition table
    • Invalid password
    • Memory errors were detected while the system started up
    • Memory size error
    • Missing operating system
    • System Event Log Full
  • Troubleshooting
    • First steps
    • Battery replacement
    • Beep codes
    • BIOS
      • The settings in the BIOS Setup utility are not retained
    • CD or DVD drive
      • Your server does not recognize a CD, DVD, or the CD or DVD drive
      • Your CD or DVD drive tray does not open
    • Diskette drive
      • The diskette drive is not recognized
      • The diskette drive LED is lit continuously
    • Expansion cards
      • Your server does not recognize an expansion card
    • Hard drive
      • The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message
      • You receive a “Non-system disk” or “disk error” error message
      • Your server does not recognize an IDE drive
      • Your server does not recognize a SCSI drive
      • The master boot record is corrupted
        • To repair the master boot record:
      • You need to troubleshoot an IDE hard drive
        • To download the GWScan utility:
    • Internet
      • You cannot connect to the Internet
    • Keyboard
      • Liquid has been spilled into the keyboard
    • Memory
      • Memory errors were detected during server start up
    • Modem (telephone dial-up)
      • Your modem does not dial or does not connect
        • To check the dialing properties in Windows:
      • Your 56K modem does not connect at 56K
      • The modem is not recognized by your server
    • Monitor
      • Your server is running but there is no picture
      • The color is not uniform
      • A horizontal line or wire is visible across the monitor screen
    • Power
      • You press the power button, but the server does not turn on
      • When you turn on the server, it makes several short beeps
    • Processor
      • Your server does not recognize a new processor
• Server Specifications
  • System specifications
  • System board specifications
    • Hardware monitor specifications
      • Voltage
      • Fan
    • Temperature sensor specifications
  • Environmental specifications
  • Video specifications
    • Resolution support
  • Electronic specifications
    • System I/O addresses
    • Memory map
    • Interrupts
    • PCI interrupt routing
      • PCI interrupt routing in PIC mode
      • PCI interrupt routing in APIC mode
  • Additional specifications
• BIOS Settings
  • To view all BIOS settings:
• Safety, Regulatory, and Legal Information
  • Important safety information
  • Regulatory compliance statements
  • Laser safety statement
  • Notices
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • V
  • W