GE 165D4700P389 49-55065 07-09 JR - Manual (Page 19)

Problem Possible Causes What To Do
Spots and filming • Use Cascade Crystal Clear ® rinse agents to remove spots and prevent
on glasses and new film buildup.
flatware • Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• If water is extremely hard, a softener may be required.
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean. See pages 11, 12 and 13.
Water temperature entering • This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub Correct detergent • Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used Cascade ® Automatic Dishwashing Detergents have been approved
for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher door. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Detergent left in Dishes are blocking the • Reposition the dishes, so the water from the lower spray arm can
dispenser cups detergent cup flush the detergent cup. See pages 15 and 16.
Water in the Cap not tightened after filling • Use a turkey baster to remove as much water as possible from the
SmartDispense ™ the dispenser SmartDispense ™ dispenser and refill it as normal. Be sure to tighten the
dispenser cap fully to prevent water from entering the dispenser.
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use PRE-WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIAL or COOKWARE.
Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required.
Stained tub interior Some tomato-based foods can • Use of the RINSE AND HOLD cycle after adding the dish to the load
cause reddish stains can decrease the level of staining.
Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
Antes de limpiar el interior, espere por lo menos 20 minutos después
de un ciclo para que los elementos calentadores se enfríen. No hacerlo
puede provocar quemaduras.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface— • GE recommends Cascade Crystal Clear ® to help prevent hard water
hard water minerals mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
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oubleshooting Tips
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