Before you call for service – GE 49-60612 User Manual

Page 38

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Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

Ice cubes have

Food transmitting odor/taste

Wrap foods well.

odor/taste

to ice cubes.
Interior of refrigerator

See Care and cleaning.

needs cleaning.

Keep an open box of baking soda in the refrigerator;

replace every three months.

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

Freezer control not set

See About the controls.

cold enough.

Refrigerator has odor

Foods transmitting

Foods with strong odors should be tightly wrapped.

odor to refrigerator.

Keep an open box of baking soda in the refrigerator;

replace every three months.

Interior needs cleaning.

See Care and cleaning.

Moisture forms on

Not unusual during

Wipe surface dry and reset the refrigerator control

outside of refrigerator

periods of high humidity.

one setting colder.

Moisture collects inside

Too frequent or too

(in humid weather, air

long door openings.

carries moisture into

refrigerator when doors

are opened)

Refrigerator or freezer

No power at outlet.

Replace fuse or reset the breaker.

compartment light does

Light bulb burned out or loose.

See Replacing the light bulbs.

not work

Door/drawer does not

Leveling legs need adjusting.

See Installing the Refrigerator.

close by itself

Freezer door/drawer

This is normal if, after popping

This indicates that there is a good seal on the freezer

pops open when

open, the freezer door/drawer

door/drawer. If the freezer door/drawer does not

refrigerator door

closed on its own.

automatically close after popping open, then see the

is closed

Problem: Door/drawer does not close by itself, above.

Hot air from bottom

Normal air flow cooling

of refrigerator

motor. In the refrigeration

process, it is normal that

heat be expelled in the

area under the refrigerator.

Some floor coverings will

discolor at these normal

and safe temperatures.

Food freezing in

Food too close to the air vent

Move the food away from the air vent.

the refrigerator

at the back of the refrigerator.
Refrigerator control is set

Move the refrigerator control to a warmer

too cold.

temperature setting one increment at a time.

Orange glow

Defrost heater is on.

This is normal.

in the freezer

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