An audio cd does not produce sound, A dvd movie will not play – Gateway MAN FX510 User Manual

Page 98

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CHAPTER 6: Troubleshooting

92

•

Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.

•

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

•

Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.

•

Make sure that the drive is configured correctly by
following the instructions in the drive documentation.

•

Reinstall the device driver.

An audio CD does not produce sound

•

Make sure that the disc label is facing up, then try again.

•

Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.

•

Make sure that the volume controls are turned up. For
more information, see

“Adjusting the volume” on

page 26

.

•

Make sure that the mute controls are turned off. For
more information, see

“Adjusting the volume” on

page 26

.

•

Make sure that the speaker cables are connected
correctly and securely.

•

Shut down and restart your computer.

•

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

•

Reinstall the audio device drivers.

A DVD movie will not play

•

Make sure that you have a DVD drive. To identify your
drive type, see the “Using Drives and Media Files”
chapter in your online User Guide. .

•

Make sure that the disc label is facing up, then try again.

•

Try a different disc. Occasionally discs are flawed or
become scratched and cannot be read by the DVD drive.

•

Shut down and restart your computer.

•

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

•

Reinstall the device driver.

•

Make sure that the DVD program has been installed on
your computer.

8512066.book Page 92 Tuesday, January 16, 2007 11:02 AM

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