GE JGP389 - Manual (Page 30)

QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM POSSIBLE CAUSE
BURNERS DO • Make sure electrical plug is plugged into a live power outlet.
NOT LIGHT • Check for a blown circuit fuse or a tripped main circuit breaker.
• Check to be sure igniter is clicking. If igniter doesn’t click, turn control knob
off and clean igniter.
• Check to be sure appliance regulator is set for correct fuel.
• Check to be sure inlet pressure is adequate.
• Burner parts not replaced correctly.
• Check to be sure burner ports or igniter ports are not clogged.
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
(A) Yellow flames — (B) Yellow tips on outer (C) Soft blue flames —
Call for service cones — Normal for Normal for
LP gas natural gas
• If burner flame looks like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
NOTE: The grill burner will show orange flames from grease drippings.
FLAME IS UNEVEN • Burner ports may be clogged.
• Flame setting may need to be adjusted.
FLAME LIFTS OFF • Shutter on the mixer tube needs to be closed until the flame settles on the
THE PORTS burner ports. See Minor Adjustments You Can Make section in this guide.
BURNER FLAMES VERY • If cooktop is connected to LP gas, check all steps in
LARGE OR YELLOW the Installation Instructions.
BURNER CONTROL • When the knob is at the OFF position, it must be pushed in before it can be
KNOB WILL NOT TURN turned, and it can only be turned in a counterclockwise direction. When the
knob is at any other position, it can be turned in either direction without being
pushed in.
FAN DOES • Fan control knob must be turned in clockwise direction to turn fan on.
NOT WORK
FAN TURNS ON • This is normal. The fan will operate automatically when the grill is in use.
AUTOMATICALLY
If you need more help…call toll free:
GE Answer Center
®
800.626.2000
consumer information service
30