Dvd troubleshooting, D2730 networked dvd player – GoVideo DVP950 User Manual
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D2730 Networked DVD Player
:: DVD Troubleshooting
Song starts playing, then stops.
• Try to play the song again. If the song does not start, verify that your network connection is functioning.
• Sometimes restarting the access point or router solves the problem.
Unable to view all songs.
• Verify that they are supported formats (MP3, WMA).
• Songs must meet the bit rate requirements (MP3 >80kbps, WMA >48kbps).
• If the media does not meet the requirements of the DVD, the files will not be displayed.
No pictures found.
• Insert pictures into a particular location on your PC. Use the Scan button in the Media Import tab to scan the
images into the Media Server software.
Unable to see all pictures.
• Verify that they are JPEG format.
No movies found.
• Add movie files into a media file application (such as Windows Media Player) and import into the GoVideo
D5 Media Server software.
Unable to see all movies.
• Verify that they are supported formats (MPEG-1, MPEG-2).
• MPEGs must not be greater than 3MB/sec.
• AVI files are not supported at the current time.
Problem
Solution
No power.
• Make sure the AC power cord is securely connected.
• Make sure the front panel POWER button is pressed in.
• Make sure the unit is not in Standby mode (press STANDBY/ON on the remote control).
No picture.
• Securely connect video cable.
• Repair or replace damaged video cable.
• Make sure the player is connected to the correct TV input.
• Make sure the video input on the TV is set to view the DVD player.
• Make sure the PS/IS key is set to the correct mode (Progressive Scan/Interlaced Scan). Progressive Scan is
only available when using the Component Video connection.
• Make sure the Video Output is set to the correct setting (S-Video/Component). The factory default setting is
Composite or Component Video. The S-Video connection is not available for first-time setup. If you connect
the D2730 to your TV with an S-Video connection, first use the Composite or Component video connection,
and then enable S-Video in the menu system (see page 43).