Problem solver, Questions? before you call for service, The problem solver – GE ZGU48N4G User Manual

Page 24

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24

Questions?
Before you
call for
service…

PROBLEM

POSSIBLE CAUSE

BURNERS DO NOT

•

Electrical plug is not plugged into a live power outlet.

LIGHT OR SPARK

•

Gas not turned on.

RANDOMLY

•

Burner parts not replaced correctly.

•

Holes in the simmer rings or slits in the burner rings are clogged.

•

Clogged orifice, or wet burners or electrodes.

BURNERS HAVE

•

Burner parts not replaced correctly.

YELLOW OR
YELLOW-TIPPED
FLAMES

•

If burner flames look like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.

BURNER FLAMES

•

If cooktop is connected to LP gas, contact the person who installed

VERY LARGE

your cooktop or made the conversion.

OR YELLOW

BURNER CONTROL

•

When the knob is at the OFF position, it must be pushed in before

KNOB WILL NOT

it can be turned, and it can only be turned in a counterclockwise

TURN

direction. Similarly, when the knob is in the LOW or X-HI
positions, it must also be pushed in to change flame settings.

A. Yellow flames: Call for

service.

B. Yellow tips on outer cones:

Normal for LP gas.

C. Soft blue flames: Normal

for natural gas.

The Problem Solver

Stainless Steel Cooktop

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