GE ZHU30 User Manual

Page 22

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22

Questions?
Before you
call for
service…

Before You Call For Service

Induction Cooktop

POSSIBLE CAUSES

• Improper cookware being used. Use pans that are recommended

for induction, have flat bottoms and match the size of the
surface element.

• Cooktop controls improperly set. Check to be sure the correct

control is set for the surface element you are using.

• Wrong pan type. Use a magnet to check that cookware is

induction compatible.

• Pan is too small. Flashing “F”—pan size is below the minimum

size for the element. See the Using the correct size cookware
section.

• Pan not positioned correctly. Center the pan in the cooking ring.

• Incorrect cleaning methods being used. Use recommended

cleaning procedures. See the Care and Cleaning section.

• Cookware with rough bottoms being used, coarse particles

(salt or sand) were between the cookware and the surface of
the cooktop or cookware has been slid across the cooktop surface.
To avoid scratches, use the recommended cleaning procedures.
Make sure bottoms of cookware are clean before use, and use
cookware with smooth bottoms.

• Food spillovers not cleaned before next use. See the Care and

Cleaning section.

• Hot surface on a model with a light-colored glass cooktop.

This is normal. The surface may appear discolored when it is hot.
This is temporary and will disappear as the glass cools.

• Hot cooktop came into contact with plastic placed on the hot

cooktop. See the Care and Cleaning section.

• Hot sugar mixture spilled on the cooktop. Call a qualified

technician for replacement.

• Keypad is dirty. Clean the keypad.
• A fuse in your home may be blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

• Improper cookware being used. Use a flat induction capable pan

that meets the minimum size for the element being used. See
the Using the correct size cookware section.

• Pan is improperly placed. Make sure the pan is centered on the

corresponding surface element.

• Cooktop control improperly set. Check to see that the control is

set properly.

PROBLEM

SURFACE ELEMENTS WILL
NOT MAINTAIN A ROLLING
BOIL OR COOKING IS SLOW

SURFACE ELEMENTS DO
NOT WORK PROPERLY

FLASHING “F”

SCRATCHES ON COOKTOP
GLASS SURFACE

AREAS OF DISCOLORATION
ON THE COOKTOP

PLASTIC MELTED TO
THE SURFACE

PITTING (OR INDENTATION)
OF THE COOKTOP

UNRESPONSIVE KEYPAD

PAN DETECTION/SIZING
NOT WORKING PROPERLY

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