Troubleshooting guide, Roubleshooting, Uide – GE 26939 User Manual

Page 77

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77

T

ROUBLESHOOTING

G

UIDE

T

ELEPHONE

Problem

Solution

No dial tone

Check installation:

Is the base power cord connected to a working outlet?

Is the telephone line cord connected to the base unit
and the wall jack?

Connect another phone to the same jack; the problem
might be your wiring or local service.

Is the cordless handset out of range of the base?

Make sure the battery is properly charged (12 hours).

Is the battery pack installed correctly?

Did the handset beep when you pressed the TALK button?
Did the CHARGE/IN USE indicator come on? The battery
may need to be charged.

Charge the handset for at least 20 seconds.

Dial tone is OK,

Make sure the TONE/PULSE switch on the base is

but can’t dial out

correctly set .

Handset/Base does

Make sure the handset RINGER switch is turned to ON and

not ring

the base RINGER switch is turned to HI.

Move closer to the base. The handset may be out of range.

You may have too many extension phones on your line. Try
unplugging some phones.

Check for dial tone.

You experience static,

Change channels.

noise, or fading in and out

Move closer to base (cordless handset might be out of
range).

Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.

Charge battery.

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