Questions? use this problem solver, Before you call for service – GE ZBD6900 User Manual

Page 26

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26

Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Spots and filming on

Extremely hard water

Use a rinse agent to reduce spots

glasses and flatware

and prevent new film buildup.

Low inlet water

To remove stubborn spots on glassware:

temperature

1

Remove all metal utensils from the

Overloading the dishwasher

dishwasher.

Improper loading

2

Do not add detergent.

Old or damp powder

3

Select the NORMAL WASH cycle

detergent

and HEATED DRY option.

Rinse agent dispenser

4

Start the dishwasher and allow to run

empty

until the main wash.

Too little detergent

5

Open the door and pour 2 cups
(500 ml) of white vinegar into the
bottom of the dishwasher.

6

Close the door and allow to complete
the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid crystals
instead of vinegar.

Cloudiness on

Combination of soft

This is called etching and is permanent.

glassware

water and too much

To prevent this from happening, use less

detergent

detergent if you have soft water. Wash
glassware in the shortest cycle that will get
them clean.

Extended exposure

Lower the water heater temperature to

to high-temperature

120°F.

water

Black or gray marks

Aluminum utensils have

Remove marks with a mild, abrasive

on dishes

rubbed against dishes

cleaner.

Dishes do not dry

HEATED/SMART DRY

Depending on Model, select HEATED

not selected

DRY or SMART DRY.

Rinse agent dispenser is

Check the rinse agent dispenser.

empty

Dishwasher is paused

To restart the wash cycle, press the selected
wash button.

Low inlet water

Run tap until water is hot prior to starting
dishwasher cycle.

Assure inlet water temperature is at least
120°F.

Depending on your model, select WATER
TEMP HIGH and HEATED DRY or
WATER TEMP SANI and HEATED DRY
options.

Water leaks through

Opening door during

Pause the cycle before opening the door.

door handle

cycle without pausing

See page 7.

machine first

Before You Call For Service

Dishwasher

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