Questions? use this problem solver – GE ZBD6900 User Manual

Page 27

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27

Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishwasher won’t start

Door not properly closed

Press door until it clicks shut.

Door opened during cycle Re-latch door. Wait a few minutes.
when water is hot

Dishwasher will restart automatically.

Child Lockout mode is

Press and hold desired button for two

selected

seconds. See Child Lockout mode section
for models ZBD6400, ZBD6500, ZBD6700,
ZBD6900, ZBD7000 and ZBD7100.

Power supply not

Check dishwasher is plugged in and switch

connected

is on.

Door not properly closed

Press door until it clicks shut.

Dishwasher is paused

To restart the wash cycle, press the
selected wash button.

Water supply valve

Open water supply valve.

turned off

Program taking too

Low inlet water

Run tap until water is hot prior to starting

long or not advancing

temperature

dishwasher cycle.

properly

Allow time to heat water (up to one hour).

Check inlet water temperature.

Connect to hot water supply.

Outlet blocked

Check garbage disposal and air gap for
blockage.

Check outlet hose for kinks and sharp
bends.

Dishwasher continues

Faulty fill valve

First, turn off water supply valve; then turn

to drain indefinitely

off circuit breaker and call for service.

Yellow color on dishes

Water has iron or other

A special filter in the water supply line

and glassware

mineral content

is the only way to correct this problem.
Contact a water softener company.

White film on glasses,

Hard water

Try progressively increasing the Rinse Aid

tea, and coffee stains

setting to 6. See the Rinse Agent section.

Repeated use of SANI

Discontinue use of SANI option.

Brown spots or pitting

Consistently low water

Check operating water level is between

of stainless steel and

level in dishwasher

the MIN. and MAX. indicators on lower

tarnishing of silver

spray arm support tower. See Care and
Cleaning section.

Electrolysis following

Wash scratched or worn pieces by hand.

contact with other metals

Polish silverware with a silver-plate cleaner.

Detergent thrown over the Load detergent properly. See Using the
cutlery or saucepans

Dishwasher section.

Light goes out

Call for service.

All cycle status
indicators flashing or
beeping every 30
seconds (on ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)

Motor starts but
water doesn’t enter
dishwasher (flashing
CHINA CRYSTAL or
LIGHT WASH light)
(on models ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)

Water does not empty
out of dishwasher
(flashing RINSE
ONLY or SANI WASH
light) (on models
ZBD6400, ZBD6500,
ZBD6700, ZBD6900,
ZBD7000 and
ZBD7100)

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