Problem solver, Problem solver –27, Before you call for service – GE ZBD6900 User Manual

Page 24: Questions? use this problem solver

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PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishwasher will not run

Door not properly closed Press door until it clicks shut.

Door is opened during

Relatch door. Wait a few minutes;

the cycle when the water

dishwasher will restart automatically after

is hot

the temperature stabilizes.

Child Lockout mode is

Press and hold desired button for two

selected

seconds to activate.

See Child Lockout Mode Section for more
details.

Fuse is blown, or the

Reset the circuit breaker.

circuit breaker tripped

Replace fuse or reset circuit breaker.
Remove any other appliances from the
circuit.

Power supply not

Check that the dishwasher is plugged in

connected

and the switch is on.

Unusual noises

Some of the sounds you
will hear are normal:

Detergent cup opening.

Water draining out of
the tub after touching a
keypad or starting a
cycle.

Utensils are not secure

Make sure everything is secured in

in the rack or something

dishwasher.

small has dropped into
the rack

Foreign material in the

Clean the filters/foreign objects cover.

sump

Detergent left in

Dishes are blocking the

Reposition the dishes.

dispenser cups

detergent cups

Water will not pump

Disposer knock-out plug

Remove knock-out plug.

out of the tub

has not been removed

Drain is clogged

Clean air gap (if applicable).

If the dishwasher drains into a disposer,
run disposer to assure it’s draining
properly.

Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.

24

Before You Call For Service

Dishwasher

Questions?
Use this
problem
solver

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