Problem solver, Problem solver –27, Before you call for service – GE ZBD6900 User Manual

Page 24: Questions? use this problem solver

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PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishwasher will not run

Door not properly closed • Press door until it clicks shut.

Door is opened during

•

Relatch door. Wait a few minutes;

the cycle when the water

dishwasher will restart automatically after

is hot

the temperature stabilizes.

Child Lockout mode is

•

Press and hold desired button for two

selected

seconds to activate.

See Child Lockout Mode Section for more
details.

Fuse is blown, or the

•

Reset the circuit breaker.

circuit breaker tripped

•

Replace fuse or reset circuit breaker.
Remove any other appliances from the
circuit.

Power supply not

•

Check that the dishwasher is plugged in

connected

and the switch is on.

Unusual noises

Some of the sounds you
will hear are normal:

•

Detergent cup opening.

•

Water draining out of
the tub after touching a
keypad or starting a
cycle.

Utensils are not secure

•

Make sure everything is secured in

in the rack or something

dishwasher.

small has dropped into
the rack

Foreign material in the

•

Clean the filters/foreign objects cover.

sump

Detergent left in

Dishes are blocking the

•

Reposition the dishes.

dispenser cups

detergent cups

Water will not pump

Disposer knock-out plug

•

Remove knock-out plug.

out of the tub

has not been removed

Drain is clogged

•

Clean air gap (if applicable).

•

If the dishwasher drains into a disposer,
run disposer to assure it’s draining
properly.

•

Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.

24

Before You Call For Service

Dishwasher

Questions?
Use this
problem
solver

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