Multitech ROUTE FINDER RFIPSC-1 - Manual (Page 39)

RFIPSC Quick Start Guide
39
Service
If your tech support specialist decides that service is required, your RouteFinder may be
sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech
Systems. Include the following with your RouteFinder:
• a description of the problem.
• return billing and return shipping addresses.
• contact name and phone number.
• check or purchase order number for payment if the RouteFinder is out of
warranty. (Check with your technical support specialist for the standard repair
charge for your RouteFinder).
• if possible, note the name of the technical support specialist with whom you
spoke.
If you need to inquire about the status of the returned product, be prepared to provide
the serial number of the product sent. Send your RouteFinder to this address:
MULTI-TECH SYSTEMS, INC.
2205 WOODALE DRIVE
MOUNDS VIEW, MINNESOTA 55112
ATTN: SERVICE OR REPAIRS
You should also check with the supplier of your RouteFinder on the availability of loaner
units and/or local service in your area.
Multi-Tech on the Internet
Multi-Tech’s presence includes a Web site at http://www.multitech.com and an ftp site
at ftp://ftp.multitech.com .
Ordering Accessories
SupplyNet, Inc. supplies replacement transformers, cables and connectors for select
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the
Internet at:
Mail: SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax: 914 267-2420
Email:
[email protected]
Internet: http://www.thesupplynet.com