Troubleshooting (controller) – Multiquip MQ Power 3-Position Switch/Paralleling 1400 Amp Studio Generator SG1400C3 User Manual

Page 46

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page 46 — Sg1400C3 STudio generaTor • operaTion manual — rev. #0 (10/05/11)

trOuBLEShOOtinG (COntrOLLEr)

Troubleshooting (intelivision 5 Controller)

Symptom

possible problem

Solution

Wrong Display HW

SW and HW mismatch?

Correct firmware has to be programmed.

Invalidate configuration table

Error

Configuration table is invalid?

Controller configuration has to be reprogrammed or

upgraded.

Unsupported controller Error

Controller is not supported?

Controller upgrade necessary.

Unsupported cfg. table format

Error

Controller configuration table is not

supported?

InteliVision 5 firmware upgrade is necessary.

Mismatch parameters length

Error

Controller parameters mismatch?

Controller configuration upgrade is necessary.

Mismatch const values length

Error

Controller constants mismatch?

Controller configuration upgrade is necessary.

Mismatch values length Error

Controller values mismatch?

Controller configuration upgrade is necessary.

Mismatch val states length

Error

Controller values states mismatch? Controller configuration upgrade is necessary.

Controller was not detected

Error

Controller is not connected or

communication via RS485 is

interrupted?

Communication is lost or RS485 line A and B are

swapped.

Communication Error

Controller is detected; RS485

communication level is not defined

correctly?

RS485 line is not terminated properly, environment

disturbance is present or RS485 line is too long.

Screen template missing Error

Unsupported controller firmware,

missing InteliVision 5 support?

Upgrade controller firmware.

Screen template version Error

Unsupported controller screen?

InteliVision 5 firmware has to be updated.

Font not valid Error

Corrupted display font?

Display firmware/font programming is necessary.

Font programming was not done

properly?

Display firmware/font programming is necessary.

Font format not supported Error Unsupported font?

InteliVision 5 font or firmware is necessary.

Bitmaps not valid Error

Unsupported format?

Firmware upgrade is necessary.

Bitmaps format not supported

Error

Unsupported bitmaps format?

Firmware upgrade is necessary.

Default lang. not supported

Error

Default/Defined language error/not

supported?

Language change or code page change is necessary.

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