Appendix b: troubleshooting, continued – MITSUBISHI ELECTRIC UNISEN 164 SERIES User Manual

Page 32

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32

Appendices

For assistance call 1(800) 332-2119

Reset Name

When to Use

How to Use

Resulting Action

Control-Panel
Lock Release

To re-enable the
control-panel buttons
after activation of the
Control-Panel Lock

Press and hold the

INPUT button on

the control panel for ten seconds. If
the TV is powered off, you can now
press the

POWER button to turn it on.

Allows the control panel to be
unlocked if the remote control is
misplaced.

System Reset

If the TV does not turn
on or off, does not
respond to the remote
control or control-
panel buttons, or has
audio but no video.

Press and hold the

POWER button on

the control panel for ten seconds.

The TV will turn off. Power on the
TV and the green LED will flash
quickly for about one minute. The
changes you made most recently,
before using

SYSTEM RESET, may

be lost.

TV Reset

IMPORTANT:
Use this reset
only if other
troubleshooting
has been unsuc-
cessful.

To reset all consumer-
accessible settings
and all memories to
the original factory
defaults.

Use TV Reset if the TV
can respond to con-
trols but TV behavior is
abnormal.

CAUTION: All owner-
performed setups and
adjustments will be
erased.

While viewing the TV, press

1.

MENU to display the TV main
menu.
With the main menu displayed,

2.

press number keys

1 2 3 to

display the

Reset menu.

READ THE ON-SCREEN

3.

WARNING AND INSTRUC-
TIONS.

If you do not wish to use this

reset, press

EXIT or MENU to

back out.
If you wish to continue,

press

ENTER to erase all

memories and settings.

The TV will start the initialization
process and then turn off.
Power on the TV and the front
green LED will start flashing. All
memory and settings outlined in
this Owner’s Guide will need to
be set again.

VUDU
Reset VUDU
Account Pass-
word

You have forgotten
your account pass-
word.

Using a computer, go to
www.VUDU.com.

Reset your account password
from the VUDU website (requires
access to e-mail).

VUDU
Reset Parental
Controls Pass
code

You have forgotten
your pass code.

Call VUDU Customer Care at
1-888-554-VUDU (8838).

VUDU Customer Care will reset
your pass code.

Appendix B: Troubleshooting, continued

Common Picture Problems

Symptom

Remarks

1.

Picture does not look like a high-defini-
tion picture.

Compare the picture to the TV’s test picture (Picture > Picture+ menu)
to check if the source signal is supplying a lesser-quality image.

Not all signals are high-definition signals. To receive high-definition
programming from your cable or satellite provider, you must sub-
scribe to the provider’s high-definition service. Some over-the-air
broadcasts are in high-definition and can be received with a high-
quality antenna suited to your location.

2.

TV has sound but no picture.

Press MENU on the remote control. If the menu displays, then

there is a problem with the incoming signal.
Check that all video inputs are plugged in firmly to the correct

input jacks.
Press and hold the POWER button on the control panel for ten

seconds to perform System Reset.

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