Troubleshooting – Moyer Diebel M-DH User Manual

Page 15

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9

TROUBLESHOOTING

TROUBLESHOOTING

In order to find the cause of a breakdown or abnormal operating condition in your dishwasher
please ensure that:

1. All switches are ON

2. Drain and overflow tube are in place and seated

3. Wash pipe and rinse nozzles are clean

4. Scrap screens and pump inlet screen are properly positioned

5. Spray arms are in their proper positions

6. Thermostat(s) are at their correct setting

7. Detergent, and rinse additive dispensers are adequately filled

8. Doors are fully closed.

If a problem still exists, use the following table for troubleshooting

CONDITION

CAUSE

SOLUTION

Cycle will not start

Door not closed ................................ Make sure doors are fully closed
Door safety switch faulty ................. Contact your service agency
Start switch faulty ............................ Contact your service agency
Main switch off ................................ Check disconnect
Overload protector tripped ............... Reset overload in control box
Not up to temperature ......................

Give machine time to initially reach

......................................................

temperature

Low or no water

Main water supply is turned off ....... Turn on house water supply
Drain/overflow tube is not
in place and seated ........................... Place and seat drain tube
Machine doors not fully closed ........ Close doors securely
Faulty fill valve ................................ Contact your service agency
Stuck or defective float .................... Check floats and clean

Continuous water filling

Stuck or defective float .................... Check floats and clean
Fill valve will not close .................... Clean or replace
Drain tube not in place ..................... Look for drain tube in tank
Pressure switch faulty ......................

Replace pressure switch

Any motor not running

Overload protector tripped ............... Reset overload in control box
Defective motor ................................ Contact your service agency

Wash tank water temperature

Incoming water temperature

is low when in use

at machine too low ........................... Raise temperature to 140°F/60°C
Defective thermometer ..................... Check or replace
Defective thermostat ........................ Check for proper setting or replace
Defective heater element ..................

Check or replace

Defective solenoid valve ..................

Check or replace

Arms not rotating

Rinse nozzles not clean .................... Clean
Bearings worn ..................................

Replace

Water supply pressure low ............... Check incoming water pressure

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