Efore you call – Maytag MAV-19 User Manual

Page 7

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6

B

EFORE YOU CALL

CHECK THESE POINTS IF
YOUR WASHER...

ALWAYS CHECK FIRST

Plug cord into live electrical outlet.

• Check fuse or reset circuit breaker.

WON’T FILL

• Turn the control dial to proper cycle

and pull dial out to start the washer. If
equipped with buttons, be sure they
are fully depressed.

• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens.

Hose filter screens may be plugged at
the faucet.

WON’T AGITATE

• Make sure the lid is completely closed.
• Turn the control dial to proper cycle

and pull dial out to start the washer. If
equipped with buttons, be sure they
are fully depressed.

• Close lid and pull dial out to start the

washer. For your safety, washer will
not agitate or spin unless the lid is
closed.

• The washer is equipped with a lid

switch failure detector. If the lid switch
should malfunction, the detector will
stop operations for your safety. Call for
service.

• Pauses are normal. Wait and see if the

washer will start again.

WON’T SPIN OR DRAIN

• Straighten drain hoses. Eliminate

kinked hoses. If there is a drain restric-
tion, call for service.

• Close lid and pull dial out to start the

washer. For your safety, washer will
not agitate or spin unless the lid is
closed.

• The washer is equipped with a lid

switch failure detector. If the lid switch
should malfunction, the detector will
stop operations for your safety. Call for
service.

• If drain height is five to eight feet, a

high-volume pump kit may be neces-
sary. See installation instructions or
call 1-800-688-9900. If the drain height
is over eight feet, water may not be
removed, even with the high volume
pump kit.

LOAD IS WETTER THAN NORMAL
AT THE END OF THE CYCLE

• The washer is designed to reduce

spin speed if an unbalanced load is
detected. This is normal.

• Redistribute the load in the tub and

set the washer on SPIN.

STOPS

• Turn the control dial to proper cycle

and pull dial out to start the washer. If
equipped with buttons, be sure they
are fully depressed.

• Close lid and pull dial out to start the

washer. For your safety, washer will
not agitate or spin unless lid is closed.

• This may be a pause or soak period

in the cycle. Wait briefly and it may start.

• The washer is equipped with a lid

switch failure detector. If the lid switch
should malfunction, the detector will
stop fill operations for your safety. Call
for service.

LEAKS WATER

• Make sure water inlet hose connections

are tight at faucet and water valve.

• Make sure end of drain hose is correctly

inserted and secured to drain facility.

• Avoid extended soaking – soak for

30 minutes or less.

• Avoid overloading.

IS NOISY

• Be sure washer is leveled properly

as outlined in installation manual.

• Weak floors can cause vibration and

walking.

• Be sure rubber feet are installed on

leveling legs.

• A clicking sound may be the

LoadSensor™ agitator as it moves

the load down through the cleaning
zone for maximum cleaning effective-
ness. This sound will vary from load to
load. This is normal.

• Operating sounds will vary depending

on agitation speed.

FILLS WITH THE WRONG TEMP-
ERATURE WATER

• Turn both faucets on fully.
• Make sure temperature selection is

correct.

• To obtain energy savings, warm water

fills are lukewarm.

• While the washer is filling there may be

a mixing of hot and cold water to reach
the proper water temperature.

• Make sure hoses are connected to cor-

rect faucets and inlet connections. Be
sure water supply is regulated correct-
ly. Flush water line before filling washer.

• Check the water heater. It should be

set to deliver a minimum 120° F (49° C)
hot water at the tap. Also check water
heater capacity and recovery rate.

• Disconnect hoses and clean screens.

Hose filter screens may be plugged.

CYCLE SELECTOR DIAL ADVANCES
THROUGH “OFF”

• Extra Rinse is selected.

For further assistance contact Maytag

Appliances Sales Company,

Maytag Customer Assistance:

U.S. 1-800-688-9900 or

Canada 1-800-688-2002

U.S. customers using TTY for deaf,

hearing impaired or speech impaired,

call 1-800-688-2080.

For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the enclosed
Laundry Tips booklet.

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