Maytag MAV-19 - Manual (Page 8)

7
To Receive warranty service
To locate an authorized service company in your area, contact the Maytag
dealer from whom your appliance was purchased; or call Maytag Appliances
Sales Company, Maytag Customer Assistance at the number listed below.
Should you not receive satisfactory warranty service, please call or write:
Maytag Appliances Sales Company
Attn: CAIR
® Center
P.O. Box 2370
Cleveland, TN 37320-2370
U.S. 1-800-688-9900
Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.
When contacting Maytag Appliances Sales Company, Maytag Customer
Assistance about a service problem, please include the following:
a. Your name, address and telephone number;
b. Model number and serial number (found on the back left of the
control panel) of your appliance;
c. Name and address of your dealer and the date the appliance was
purchased;
d. A clear description of the problem you are having.
e.Proof of purchase.
What is not covered by these warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery or maintenance.
b. Any repair, modification, alteration or adjustment not authorized by the
manufacturer or an authorized servicer.
c. Misuse, abuse, accidents or unreasonable use.
d. Incorrect electric current, voltage or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been removed,
altered, or cannot be readily determined.
3. Products purchased for commercial or industrial use.
4. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on proper use of the product.
c. Transport the appliance to the servicer.
5. Consequential or incidental damages sustained by any person as a result
of any breach of these warranties.
Some states do not allow the exclusion or limitation of consequential or inci-
dental damages, so the above exclusion may not apply.
User’s Guides, service manuals and parts catalogs are available from Maytag
Appliances Sales Company, Maytag Customer Assistance.
Full One Year Warranty
For one (1) year from the date of original retail
purchase, any part which fails in normal home
use will be repaired or replaced free of charge.
Limited Warranty
After the first year from date of original retail
purchase, through the time periods listed below,
the parts designated below which fail in normal
home use will be repaired or replaced free of
charge for the part itself, with the owner paying
all other costs, including labor, mileage and
transportation.
Second Year – All parts.
Third through Fifth Year – The drive motor. All
parts of the solid state controls (if so equipped).
Third through Tenth Year – All parts of the
transmission assembly.
Third through Lifetime – The inner wash bas-
ket.
Additional Limited Warranty Against Rust-
Through
Should an exterior cabinet, including the top, lid
and baseframe, rust through during the one-
year period starting from the date of retail pur-
chase, repair or replacement will be made free
of charge. After the first and through the tenth
year, repair or replacement will be made free of
charge for the part itself, with the owner paying
all other costs, including labor, mileage and
transportation.
Please Note: This full warranty and the limited
warranty apply when the washer is located in
the United States or Canada. Washers located
elsewhere are covered by the limited warranty
only, including parts which fail during the first
two years.
Canadian Residents
This warranty covers only those appliances
installed in Canada that have been listed with
the Canadian Standards Association unless the
appliances are brought into Canada due to
transfer of residence from the United States to
Canada.
The specific warranties expressed above are
the ONLY warranties provided by the manufac-
turer. This warranty gives you specific legal
rights, and you may also have other rights that
vary from state to state.
M
AYTAG WASHER WARRANTY
MAYTAG • 403 W. 4 th Street N. • P.O. Box 39 • Newton, Iowa 50208