Manitowoc Ice Q300 - Manual (Page 6)

Troubleshooting Section 1
1-2
Warranty Information
The packet containing this manual also includes
warranty information. Warranty coverage begins the
day your new dispenser is installed.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
If you do not return your OWNER WARRANTY
REGISTRATION CARD, Manitowoc will use the
date of sale to the Manitowoc Distributor as the first
day of warranty coverage for your new dispenser.
Warranty Coverage
The following Warranty outline is provided for your
convenience. For a detailed explanation, read the
warranty bond shipped with each product.
Contact your local Manitowoc representative or
Manitowoc Ice, Inc. if you need further warranty
information.
PARTS
Manitowoc warrants the dispenser against defects in
materials and workmanship, under normal use and
service, for three (3) years from the date of original
installation.
LABOR
Labor required to repair or replace defective
components is covered for three (3) years from the date
of original installation.
EXCLUSIONS
The following items are not included in the dispenser’s
warranty coverage:
1. Normal maintenance, adjustments and cleaning as
outlined in this manual.
2. Repairs due to unauthorized modifications to the
dispenser or the use of non-standard parts without
prior written approval from Manitowoc Ice, Inc.
3. Damage caused by improper installation of the
dispenser, electrical supply, water supply or
drainage, or damage caused by floods, storms, or
other acts of God.
4. Premium labor rates due to holidays, overtime, etc.;
travel time; flat rate service call charges; mileage
and miscellaneous tools and material charges not
listed on the payment schedule. Additional labor
charges resulting from the inaccessibility of the
dispenser are also excluded.
5. Parts or assemblies subjected to misuse, abuse,
neglect or accidents.
6. Damage or problems caused by installation,
cleaning and/or maintenance procedures
inconsistent with the technical instructions provided
in this manual.
AUTHORIZED WARRANTY SERVICE
To comply with the provisions of the warranty, a
refrigeration service company, qualified and authorized
by a Manitowoc distributor, or a Contracted Service
Representative must perform the warranty repair.
NOTE: If the dealer the dispenser was purchased from
is not authorized to perform warranty service, contact
the Manitowoc distributor or Manitowoc Ice, Inc. for
the name of the nearest authorized service
representative.