Mitel 8528 User Manual

Page 81

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Index

Mitel

®

8528 Telephone User Guide – Issue 2, June 2010

Page 67

Hunt Groups

accepting or rejecting Agent Help 58
Agent Help, requesting 57
agent IDs 55
Automatic Call Distribution (ACD) 55
Barge-In, using 59
calls

diverting 57
monitoring 58
stealing 58

logging out of 56
types 55
Uniform Call Distribution (UCD) 55
wrap-up timer 56

I

Incoming Calls, redirecting 24

Individual Hold, using 32

Internal Calls, placing 25

Inter-Station Messages, deleting 50

K

Keymaps

changing 20
switching 20

L

Language, changing 12

LCD contrast, changing 11

Logs, call 40

M

Manual Call Forwarding 34

Manual Call Forwarding Settings, changing 44, 46

Members, hunt group 55

Messages

at other extensions, leaving 49
canceling 50
deleting 50
Do-Not-Disturb 51
error 61
leaving 49
left at other extensions, canceling 50

pages 53
Reminder 52
replying to 50
responding 50
viewing 50
viewing and responding 50
voice, listening to 50

Messages at Other Extensions, leaving 49

Messages Left at Other Extensions, canceling 50

Microphone, muting 31

Music, background 12

Mute, using 31

N

Numbers, redialing 26

Numbers, redialing external 26

O

Off-Hook 6

On-Hook 6

Other Hunt Group Features 57

Other System Users, paging 53

Outgoing Call Access Code 24, 26

Outside Line Access Codes 17

P

Page Announcement, placing 53

Page Feature, enabling or disabling 53

Paging

enabling or disabling 53
other system users 53
using 53

Paging Feature

diabling 53
enabling 53

Password, Remote Programming

changing 47
entering 42

Programmable Buttons 5, 16

assigning 16
resetting 20
resetting to default values 20
viewing button assignments 20

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