Troubleshooting – Motorola LS7708 User Manual

Page 14

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14

Symbol LS7708

Troubleshooting

Problem

Possible Causes

Possible Solutions

The omni-line scan
pattern does not
display when you
follow the directions
for installing the host
cable.

No power to the
scanner.

Ensure the host has power,
and is on. If the scanner uses
a separate power supply,
ensure it’s connected to a
working AC outlet.
Power-up sequence is
incorrect. Refer to the LS7708
Product Reference Guide
for
more information.

Interface cable is not
properly connected.

Check for loose cable
connections.

Scan line(s) display,
but bar code cannot
be read.

Scanner is not
programmed to read
the bar code type.

Ensure scanner is
programmed to read the bar
code type you are scanning.

Bar code is damaged.

Try scanning other bar codes
of the same bar code type.

Bar code is too far from
scanner.

Move the bar code closer to
the scanner.

The host has disabled
scanning or overridden
parameter settings.

See the technical person in
charge of scanning.

Bar code is
decoded, but not
transmitted to the
host.

Scanner is not
programmed for the
correct host type.

Scan the appropriate host type
bar code.

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