Multi-Tech Systems MTCBA-G-F4 - Manual (Page 28)

Appendix A – Warranty and Repairs
Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 28
Repair Procedures for International Distributors
International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech
product(s).
Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our
International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email
[email protected] .
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused
damages are billed on a time-plus-materials basis.
Replacement Parts
SupplyNet, Inc. can supply you with replacement power supplies, cables, and connectors for selected Multi-Tech
products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses:
Mail: SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax: 914 267-2420
Email: [email protected]
Internet: http://www.thesupplynet.com