Multi-Tech Systems MTCBA-G-F4 - Manual (Page 3)

Table of Contents
Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 3
Contents
Chapter 1 – Product Description and Specifications................................................................................................4
Product Description..............................................................................................................................................4
Features .................................................................................................................................................................4
Safety .....................................................................................................................................................................5
General Safety .................................................................................................................................................5
RF Interference Issues.....................................................................................................................................5
Installation Instructions and Hazardous Locations Warnings ...........................................................................5
Vehicle Safety ..................................................................................................................................................5
Maintenance of Your Modem ...........................................................................................................................6
Your Responsibility ..........................................................................................................................................6
Package Contents .................................................................................................................................................6
General Specifications .........................................................................................................................................7
Functions – GSM/GPRS Modes ...........................................................................................................................7
Electrical Specifications.......................................................................................................................................7
RF Specifications..................................................................................................................................................8
Antenna Specifications ........................................................................................................................................8
GSM/EGSM Antenna Requirements/Specifications.........................................................................................8
Antennas Available from Multi-Tech Systems, Inc. ..........................................................................................8
PTCRB Requirements Note.............................................................................................................................8
FCC Requirements Note..................................................................................................................................8
Interfaces ...............................................................................................................................................................8
LEDs ................................................................................................................................................................8
RS232 15-Pin Connector Pinout ..........................................................................................................................9
AT Command Information ....................................................................................................................................9
Chapter 2 – Activation and Installation ....................................................................................................................10
Step 1 – Activate Your Wireless Account .........................................................................................................10
Step 2 – Insert the SIM Card into the Holder ....................................................................................................10
Step 3 – Hook up the Antenna, Serial Cable, and Power.................................................................................11
Step 4 – Optional – Attach the Modem to a Flat Surface .................................................................................13
Step 5 – Install the Modem Driver......................................................................................................................14
Chapter 3 – Using Your Wireless Modem ................................................................................................................15
Phone Numbers for the Wireless Modem .........................................................................................................15
Examples of Useful AT Commands...................................................................................................................15
Verifying Signal Strength ...............................................................................................................................15
Checking Network Registration and Roaming Status.....................................................................................15
Checking the Modem’s Identity ......................................................................................................................15
Establishing a Voice Call ...............................................................................................................................16
Establishing a Circuit-Switched Data (CSD) Connection ...............................................................................16
Answering a Circuit-Switched Data (CSD) Connection ..................................................................................16
Using Short Message Services (SMS)...............................................................................................................17
SMS Examples ..............................................................................................................................................18
Internet Access ...................................................................................................................................................20
Connecting to the GPRS Network for Internet Access ...................................................................................20
Chapter 4 – Troubleshooting and Frequently Asked Questions............................................................................22
Troubleshooting Examples ................................................................................................................................22
Frequently Asked Questions .............................................................................................................................23
Chapter 5 – Reference Information...........................................................................................................................25
Wireless Modem Reference Information...........................................................................................................25
Data Cable Diagram – No Voice ....................................................................................................................25
Data Cable Diagram – with Voice ..................................................................................................................26
Fused DC Power Cable Dimensions..............................................................................................................26
How to Change the Fuse ...............................................................................................................................26
Appendix A – Warranty and Repairs ........................................................................................................................27
Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement .....................................................29
Appendix C – C-ROHS HT/TS Substance Concentration........................................................................................30