Document Outline

• Front Cover
• 5320/5330/5340 IP Phone Quick Reference Guide
• Notice
  • Important Safety Instructions and Precautions
  • Programming Emergency Numbers
  • Safety Notices
  • Maintenance and Repair
  • Power Requirements
  • Software Updates
  • Product Disposal Instructions
  • Phone Usage
  • Notice to Canadian Customers
  • Notice to U.S. Customers
  • Notice to European Customers
• Contents
• Getting Started
  • Welcome
  • About Your Phone
    • 5320/5330 IP Phone Features
    • 5340 IP Phone Features
    • Phone Feature Descriptions
  • Phone Signals
  • Comfort and Safety Tips
  • Headset Instructions
  • System Information
• Personalizing Your Phone
  • Adjusting the Viewing Angle
  • Changing Volume Levels
  • Changing the Ring Tone
  • Adjusting the Display Contrast and Brightness
  • Using the Screen Saver
  • Changing the Text Size on a Display
  • Changing the Language
  • Listening to Background Music
  • Using Programmable Buttons
    • Default Access Codes
    • Default Feature Codes
  • Viewing Button Assignments
  • Resetting Programmable Buttons
  • Resetting the Phone to the Default Settings
  • Switching Keymaps
• Answering and Placing Calls
  • Answering Calls
    • Answering Waiting Calls
    • Using Automatic Call Access
    • Redirecting Calls
  • Using Automatic Trunk Answer
  • Placing Calls
    • Placing Emergency Calls
    • Placing Internal Calls
    • Placing External Calls
    • Redialing a Number
  • Using Speed Dial
    • Using System Speed Dial
    • Using Station Speed Dial
  • Using the Directory
  • Using Account Codes
• Call Features
  • Using Handsfree Mode
  • Using Ring Intercom Always
  • Using Mute
  • Placing Calls On Hold
  • Entering a Hookflash
  • Transferring Calls
    • Transferring Calls to Other Extensions
    • Transferring Calls to External Numbers
    • Using Reverse Transfer
  • Viewing Your System Information
  • Viewing Caller ID Information
  • Forwarding Calls
    • Manual Call Forwarding
    • System Forwarding
  • Using Personal Call Routing
  • Placing Conference Calls
    • Adding a Conference Party
    • Transferring a Conference
    • Dropping Out of a Conference
    • Ending a Conference and Placing all Parties on Hold
  • Using Record-A-Call
  • Using Group Listen
  • Using Call Logging
  • Using Secondary Extension Buttons
  • Remote Programming
    • Entering a Remote Programming Password
    • Using Remote Programming to Change the Password
    • Using Remote Programming to Change DND Settings
    • Using Remote Programming to Forward Calls
    • Using Remote Programming for Personal Call Routing
• Messages
  • Leaving Messages at Other Extensions
  • Viewing and Responding to Messages
    • Canceling Messages Left at Other Extensions
    • Deleting Waiting Inter-Station Messages
  • Using Do-Not-Disturb (DND)
  • Using Reminder Messages
  • Paging Other System Users
    • Placing a Page Announcement
    • Enabling or Disabling the Paging Feature
• Hunt Groups
  • Logging in to ACD Hunt Groups
  • Logging out of ACD Hunt Groups
  • Stopping the ACD Hunt Group Wrap-up Timer
  • Other Hunt Group Features
    • Requesting Agent Help
    • Diverting Hunt Group Calls
  • Hunt Group Supervisor Features
    • Accepting or Rejecting Agent Help Calls
    • Monitoring Calls
    • Using Barge-in
    • Stealing Hunt Group Calls
• Cordless Devices (5330/5340 IP Phones Only)
  • Cordless Module
  • Handset and Headset Combinations
  • Pairing the Cordless Module and Devices
  • Using a Cordless Device as a Remote Control
  • Alerting Tones and LEDs
  • Low Battery Level
  • Cordless Handset
    • Cordless Handset Features
    • Answering Calls
    • Hanging Up
    • Cordless Handset LEDs
  • Cordless Headset
    • Cordless Headset Features
    • Answering Calls
    • Hanging Up
    • Cordless Headset LEDs
    • Using the Cordless Devices Application
• Troubleshooting
  • Contact Information
  • Error Messages
  • Troubleshooting Tips
• Index
• Back Cover