MACKIE CFX SERIES - Manual (Page 23)

23
A. Mackie warrants all materials, workmanship and
proper operation of this CFX Series product for a
period of one year from the original date of
purchase. If you complete the optional question-
naire portion of the Product Registration Card, the
warranty will be extended for an additional two
years, but during the additional two years the labor
for replacing slide potentiometers will be excluded
from warranty coverage and may be billed to you. If
any defects are found in the materials or workman-
ship or if the product fails to function properly
during the applicable warranty period, Mackie, at
its option, will repair or replace the product. This
warranty applies only to equipment sold and
delivered within the U.S. by Mackie or its
authorized dealers.
B. Failure to return the card will not void the 1-year
warranty.
C. Service and repairs of Mackie products are to be
performed only at the factory. Unauthorized service,
repairs, or modification will void this warranty.
D. To obtain factory service:
1. Call Mackie at 800/258-6883 , 8AM to 5PM
Monday through Friday (Pacific Time) to get a
Return Authorization (RA). Products returned
without an RA number will be refused.
2. Pack the CFX Series product in its original
shipping carton. If you do not have the carton,
just ask for one when you get your RA number,
and we’ll send a shipping carton out promptly.
More information on packing can be found in
the Service section of the appropriate manual.
Also include a note explaining exactly how to
duplicate the problem, a copy of the sales receipt
with price and date showing, and your return
street address (no P.O. boxes or route numbers,
please!). If we cannot duplicate the problem at
the Mackie Factory or establish the starting date
of your Limited Warranty, we may, at our
option, charge for service time.
3. Ship the product in its original shipping
carton, freight prepaid to:
Mackie Designs Inc.
SERVICE DEPARTMENT
16140 Wood-Red Road NE, Ste. 5
Woodinville, WA, 98072, USA
IMPORTANT: Make sure that the RA number is
plainly written on the shipping carton.
E. Mackie reserves the right to inspect any products
that may be the subject of any warranty claims
before repair or replacement is carried out. Mackie
may, at their option, require proof of the original
date of purchase in the form of a dated copy of the
original dealer’s invoice or sales receipt. Final
determination of warranty coverage lies solely with
Mackie Designs Inc.
F. Mackie CFX Series products returned to Mackie
and deemed eligible for repair or replacement
under the terms of this warranty will be repaired or
replaced within thirty days of receipt by Mackie at
our rainforest factory complex. Products returned to
Mackie that do not meet the terms of this Warranty
will be repaired and returned C.O.D. with billing
for labor, materials, return freight, and insurance.
Products repaired under warranty at Mackie's
factory will be returned freight prepaid by Mackie
to any location within the boundaries of the USA.
G. This warranty is extended to the original
purchaser and to anyone who may subsequently
purchase this product within the applicable
warranty period.
H. This is your sole warranty. Mackie does not
authorize any third party, including any dealer or
sales representative, to assume any liability on
behalf of Mackie Designs or to make any warranty
for Mackie Designs.
I. THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY MACKIE AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE WARRANTY GIVEN
ON THIS PAGE SHALL BE STRICTLY LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE
APPLICABLE WARRANTY PERIOD, MACKIE
SHALL HAVE NO FURTHER WARRANTY OBLIGA-
TION OF ANY KIND. MACKIE SHALL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special,
or consequential damages or a limitation on how
long warranties last, so some of the above limita-
tions and exclusions may not apply to you. This
warranty provides specific legal rights and you may
have other rights which vary from state to state.
Please keep your sales receipt in a safe place.
CFX SERIES LIMITED WARRANTY
Contributors and Colophon
Manual composed by Jeff Gilbert, the original 10-year
Mackoid (not counting Greg, of course). It was created in just 3
hours, using a mascara pencil applied to cocktail napkins in the
back booth of a diner in Bothell WA. He then borrowed snippets
of text found lying on the floor of Mackie’s Engineering and Ad-
vertising departments and pasted them in, using cat saliva. It
was really quite disgusting, so he turned it all over to Dave
Franzwa, a REAL technical writer, to gussy it up.
Additional input provided by Paul Larson, Tech Support
guru, Rick Bos, CFX Series Product Manager (and tall, cool
guy), and CJ Murray, project engineer. Proofreading provided
by honorary Mackoid Linn Compton.
Typesetting was performed on a Power Macintosh ® 8100/
100AV using Adobe ® PageMaker ® 6.5. Illustrations were cre-
ated using Adobe ® Illustrator ® 7.0. Fonts used include ITC
Century Light Condensed, Avenir Roman, and Tekton. Sub-
headings were made with Futura Condensed. Font management
provided by Adobe
® Type Manager ® Deluxe 4.0 and Type
Reunion ® Deluxe 2.0.
“Mackie.,” the “Running Man” figure, “CFX,” and “EMAC” are
trademarks or registered trademarks of Mackie Designs Inc.
All other brand names mentioned are trademarks or regis-
tered trademarks of their respective holders, and are hereby
acknowledged.
©2002 Mackie Designs Inc., All Rights Reserved. Printed in China.