Problems with application software, Problems with network – Intel ISP1100 User Manual

Page 74

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74

Intel

ISP1100 Internet Server Product Guide

q

Check the network controller LEDs that are visible through an opening at the system back
panel.

Problems with Network

The server hangs when the drivers are loaded.

q

Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.

Diagnostics pass, but the connection fails.

q

Make sure the network cable is securely attached.

q

Make sure you specify the correct frame type in your NET.CFG file.

The Link LED doesn’t light.

q

Make sure you have loaded the network drivers.

q

Check all cable connections.

q

Try another port on the hub.

q

Make sure you have the correct type of cable between the adapter and the hub. Some hubs
require a crossover cable while others require a straight through cable (for more information on
crossover cabling, see your hub documentation).

The Activity LED doesn’t light.

q

Make sure you’ve loaded the correct network drivers.

q

Network may be idle. Try accessing a server.

The controller stopped working when an add-in adapter was installed.

q

Make sure the cable is connected to the port from the onboard network controller.

q

Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.

q

Make sure the other adapter supports shared interrupts. Also, make sure your operating system
supports shared interrupts; OS/2

does not.

q

Try reseating the add in adapter.

The add-in adapter stopped working without apparent cause.

q

Try reseating the adapter first; then try a different slot if necessary.

q

The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

q

Run the diagnostics.

Problems with Application Software

If you have problems with application software, do the following:

q

Verify that the software is properly configured for the system. See the software installation and
operation documentation for instructions on setting up and using the software.

q

Try a different copy of the software to see if the problem is with the copy you are using.

q

Make sure all cables are installed correctly.

q

Verify that the server board jumpers are set correctly. See Chapter 1.

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