The qms corporate bulletin board system, Compuserve, Internet – IBM Print System QMS 1725E User Manual

Page 83

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Sources of

Support

A-3

QMS Customer Support

The QMS Corporate Bulletin Board System

The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities. Tech-
nical questions not requiring an immediate response can be left on
electronic mail for the Sysop (System Operator).

The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact QMS Customer Tech-
nical Assurance for more information about the bulletin board.

CompuServe

Through CompuServe, you can ask general (non-technical) ques-
tions, share information with other users, and access printing informa-
tion and programs. When you use CompuServe, type the following
command:

n

go qmsprint

takes you to the forum where QMS is located.

The QMS library section contains application notes, printer drivers,
utilities, technical information, and announcement files.

Internet

The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.

You can access the QMS server via any one of the many web viewers
available to Internet users. If you don’t have access to a web viewer,
we recommend the NCSA Mosaic web viewer (Mosaic is at
ftp.ncsa.uiuc.edu). The QMS home page is at http://www.qms.com/.
The QMS ftp resource is ftp.qms.com.

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