4 troubleshooting – Intellinet Network Solutions 524957 User Manual

Page 51

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51

TROUBLESHOOTING

4 TROUBLESHOOTING

If you forget your password....
Press the Reset button for 5 seconds or more (with the router on) to

restore factory settings. The default username is “admin” and the

password is “1234.”

If problems arise with the cable modem connection....
Confirm that the cable modem is working properly and the signal is

stable. Normally, there will be LEDs on the modem that indicate its

operational status. If any LED indicates improper operation, contact

your ISP.
Check the LEDs on the front panel of the router. When the cable

connections are good, the PWR LED should be on and the WAN LED

should be blinking. If you use your computer, the corresponding LAN

port LED should also be blinking. If not, confirm that the cables are

good. If they check out okay, re-visit Section 3.2.4: Configuration to

make sure your configuration is correct. If you can’t access the Internet,

go to the next step
Open Internet Explorer (or another Web browser) and enter

“192.168.2.1” in the address bar, then press <Enter>. Enter “admin” in

the User Name field and “1234” in the Password field, then click “OK.”

Click “LAN” in the top menu, select “DHCP Server,” then click “OK”

and close the browser window.

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