Inter-Tel AXXESS 8560 - Manual (Page 27)

GETTING S
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17 Model 8560 Display Phone and Model 8660 IP Phone User Guide
If the phone is busy when you place an intercom call, you can do any of the fol-
lowing:
• To stay on the line and wait for the phone to become available: Do not hang up.
After a system timer expires, you hear music until the phone is available. (You
cannot do this if the called phone is in DND mode.)
• To request a callback (queue on to the phone): Press the QUEUE menu key and
hang up. When the phone is available, your phone rings. (To cancel the queue
request before the callback, press
.)
• To use the Off-Hook Voice Announce feature (if the called phone is programmed
for it): Do not hang up. After the busy signals stop, you are automatically con-
nected and may speak. (If you hear music or if the phone is in DND mode, your
off-hook voice announce call will not go through.) This allows you to talk to the
phone user on his or her handsfree speakerphone, even though the user already
has a call in progress on the handset. This feature is not available if your phone
has the Ring Intercom Always feature enabled.
Receiving Intercom Calls
To receive an intercom call that comes in through your speakerphone:
EITHER, Respond handsfree.
OR, Lift the handset for privacy.
To receive a ringing (non-handsfree) intercom call:
EITHER, Lift the handset for privacy.
OR, Press or
to respond handsfree.
NOTE: You must lift the handset if the caller has the Ring Intercom Always feature
enabled.
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