Sametime gateway issues, External user does not receive status messages – IBM G325-2585-02 User Manual

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IBM Lotus Sametime 7.5.1

Release Notes

enabled.

Sametime Gateway issues

Sametime Gateway

Silent install on i5/OS produces incomplete installation log

During the installation of the Sametime Gateway the installer will call several QSHELL commands as part

of the installation procedure. Typically the results of running these commands are written to the
installation log. However, when an installation is performed using a response file and the -silent mode,
the results of running the QSHELL commands are not written to the log, resulting in an incomplete record
of what occurred during the installation.

Sametime Gateway

Emoticons convert to text symbols using Connect and UIM clients

Emoticons can be sent and received between UIM and UIM clients, but are converted to text symbols

when they are sent from a UIM client to a Sametime Connect client. If a user sends text symbols by
means of a Sametime Connect client, then the text symbols are converted to emoticons.

Sametime Gateway

External user does not receive status messages

If the "user consent" framework is enabled on a Sametime server, external users will not receive status

messages about the Sametime user with whom they are chatting. Please see "Internal user consent for
external users" in the Configuration section of these release notes for more information on the user
consent framework policy.

Sametime Gateway

Known issues with Sametime Connect and Yahoo ! Messenger

Sametime does not support offline messages. As a result, when a Sametime user chats with a Yahoo!

user and the Yahoo! user goes offline, the Sametime user can continue chatting and is not notified that
the message can only be delivered when the Yahoo! user is online.

Sametime Gateway

Offline messages, Do Not Disturb status not handled correctly

When an internal user exchanges Instant Messages with an external user, and the external user's chat

status changes to "Do Not Disturb", the typing area will be greyed out, and typing will be disabled. When
working with the Sametime Connect Client and the external user changes their chat status back to
"Active", the typing area will still be greyed out.

Workaround

z

The internal user should open a new chat window to the external user.

z

Upgrade to the UIM client.

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