Server support – IBM BladeCenter 8677 User Manual

Page 2

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Server Support

Yes

No

No

Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.

Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at

http://www.ibm.com/pc/support/

No

No

Software

Yes

Yes

Hardware

Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at

®

http://www.ibm.com/pc/compat/

Server working

properly?

Problem

solved?

Problem

solved?

Hardware or

software problem?

View support telephone numbers at

http://www.ibm.com/planetwide/

View information about IBM support line at

or view support telephone numbers at

http://www.ibm.com/services/sl/products/

http://www.ibm.com/planetwide/

Register your computer. Go to
http://www.ibm.com/pc/register/

Yes

Problem

solved?

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