Something not working – John Lewis JLWFF1552 User Manual

Page 21

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21

Cause

Thermostatic control can be set incorrectly.
If products are not cold enough or placed

incorrectly.
The door does not close tightly or it is not

shut properly.
Thermostatic control can be set incorrectly.
The door does not close tightly or it is not

shut properly.

Products to be frozen are placed too closely to
each other.

A large amount of fresh food was placed

in the freezer.
It is normal. During automatic defrosting frost

melts on the back plate.
The outlet of the chamber can be clogged up.
Products placed in can prevent water from

flowing into the collector.
The melting water does not flow not into the

evaporative tray above the compressor.
Products are not wrapped properly.
Doors are not shut properly or do not close

tightly.
The thermostatic control may be set

incorrectly.
The thermostatic control is set incorrectly.

Doors are not shut properly or do not close

tightly.
A large amount of fresh food was placed

in the freezer.
Too warm food was put in.
The room temperature is too warm.

Plug is not connected to the mains socket

properly.
The fuse is burnt out.
The thermostatic control is not on.

There is no voltage in the mains socket. (Try to

connect another appliance into it.)
The appliance is not levelled.

Solution

Adjust the thermostat setting to higher position.
Place the products to the appropriate place.

Check if the door closes well and the

gasket is undamaged and clean.
Adjust the thermostat setting to higher position.
Check if the door closes well and the

gasket is undamaged and clean.
Wait some hours and then check the

temperature again.
Place the products in a way so that cold air

could circulate among them.

Clean the outlet.
Replace the contents so that they can not

touch the back plate directly.
Put the melting water outlet to the

evaporative tray.
Wrap the contents better.
Check if the doors close well and the

gaskets are undamaged and clean.
Adjust the thermostat setting to a position that

gives higher temperature.
Adjust the thermostat setting to a position that

gives higher temperature.
Check if the doors close well and the

gaskets are undamaged and clean.
Wait some hours and then check the

temperature again.
Put food at max. room temperature.
Try to reduce the temperature in the room

where the appliance stands.
Connect the mains plug properly.

Change the fuse.
Start

the

appliance

according

to

instructions in chapter 'Putting it into use'.
Call a qualified electrician.

Check if the appliance stands stable (all the

four feet should be on the floor).

Symptom

It is too warm in the

refrigerator.

It is too warm in the

freezer.

Water flows at the back

plate of the refrigerator.
Water flows into the

chamber.
Water flows onto the

floor.

There is too much frost

and ice.

The compressor operates

continually.

The appliance does not

work at all. Neither

cooling, nor lighting works.

The appliance is noisy.

Certain problems are due to a lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Please carry out the following checks before contacting the extended warranty
administrators see Repairs - After Sales Service.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use
or installation, a charge will be made even if the appliance is under guarantee.

Something not working

If the problem persists after the above checks have been carried out, please contact your local John Lewis
branch who will give you details for your local Service Force centre.

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