Document Outline

• Before You Begin
  • Important Notes
  • Mark
• Basic Operating Instructions
  • Characteristics and Ways to Connect Your optiPoint 500
  • Control Panel optiPoint500economy/basic/standard
  • Control Panel optiPoint500advance with optiPointkeymodule
  • How to Use these Operating Instructions
    • Screen Displays
    • Service personnel
  • Accessing Functions
    • ... Interactively
    • ... Via the Program/Service menu
    • ... With Function Keys
• Making Calls – Basic Functions
  • Answering Calls
    • Answering a Call With the Handset
    • Answering a Call with the Speaker (Speakerphone Mode)
  • Dialing/Making Calls
    • Off-Hook Dialing
    • On-Hook Dialing
  • Switching to Speakerphone Mode
  • Switching to the Handset
  • Open Listening
  • Ending a Call
  • Redialing a Number
  • Turning the Microphone On and Off
  • Calling a Second Party (Consultation Hold)
    • Switching to the Party on Hold (Toggle)
    • Combining the Calling Parties into a Three- Party Conference
    • Transferring a Call
  • Call Forwarding
    • Using Variable Call Forwarding
    • Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN)
    • Using Call Forwarding - No Answer (CFNA)
  • Using Callback
    • Storing a Callback
    • Answering a Callback
    • Checking and Canceling a Saved Callback
  • Saving Repertory Dialing Numbers on a Key
  • Using Repertory Dialing Keys
  • Telephone Settings
    • Adjusting the Ring Volume
    • Adjusting the Ring Tone
    • Adjusting the Speakerphone to the Room Acoustics
    • Adjusting the Receiving Volume During a Call
    • Adjusting the Display to a Comfortable Reading Angle
    • Display Backlight
    • Adjusting the Display Contrast
• Making Calls – Convenience Functions
  • Answering Calls
    • Accepting a Specific Call for Your Colleague
    • Rejecting Calls
    • Using the Speakerphone
    • Answering a Call with a Headset
    • Answering Calls from the Entrance Telephone and Opening the Door
    • Accepting a Call From an Answering Machine
  • Dialing/Making Calls
    • Using a Caller List
    • Using Speed-Dial
    • Select from Directory (Alphanumeric Search)
    • Talking to Your Colleague With a Speaker Call
    • Automatic Connection Setup/Immediate Connection/Hotline
    • Reserve Trunk
    • Assigning a Station Number/MSN
  • During a Call
    • Using Call Waiting
    • Preventing and Allowing Call Waiting (Automatic Camp-On) (Data Transmission Protection/Camp-On Pr...
    • Turning the Call Waiting Tone On and Off
    • Parking a Call
    • Conducting a Conference
    • Activating Tone Dialing/DTMF Suffix Dialing
    • Transferring a Call after Announcement
  • If You Cannot Reach a Destination
    • Call Waiting (Camp-On)
    • Busy Override - Joining a Call in Progress
  • Using Night Answer
  • Entry Voice Mail (EVM)
    • Configuring the Personal Voice Mailbox
    • Activating the Personal Voice Mailbox
    • Checking the Personal Voice Mailbox
    • Activating AutoAttendants
    • Operating/Setting the Voice Mailbox and AutoAttendants
• Saving Functions and Procedures
  • Assigning Functions to Keys
  • Assigning a Procedure (Operating Steps) to a Key
  • Checking the Key Assignments
• Using Other Team Functions
  • Turning Group Call On and Off
  • Accepting a Call for Another Member of Your Team
• Privacy/Security
  • Turning Do Not Disturb On and Off
  • Caller ID Suppression
  • Monitoring a Room
  • Trace Call: Identifying Anonymous Callers
  • Locking the Telephone to Prevent Unauthorized Use
  • Saving Your PIN
• Checking and Assigning Call Charges
  • Displaying Call Charges
  • Dialing with Call Charge Assignment
• Using Other Functions/Services
  • Appointments Function
    • Saving Appointments
    • Using Timed Reminders
  • Music on Hold
  • Resetting Services and Functions (System-Wide Cancellation for a Telephone)
  • Using System Functions from Outside (DISA: Direct Inward System Access)
  • Using Functions in ISDN via Code Dialing (Keypad Dialing)
  • Operating a Switch (Relay)
    • Check Switch/Relay Status
  • Confirming/Deactivating an Alarm
    • Turning off an Alarm
  • Reject on Busy, Switching Telephone to Busy
  • Fax Details and Message on Answering Machine
• System Administration/ Software Update
  • Enable Remote Administration andSoftware Update
  • Service Call
  • Software Update
  • Resetting the System Password
  • Setting the Language/Country
  • Setting Date and Time
  • Configuring System Speed-Dial Numbers
• Terminal Mode - optiPointapplicationmodule
• Labeling, Documentation and Accessories
  • Labeling Key Fields
  • Attaching a Station Number Label
  • Documentation
  • Using PC-based Telephony Applications
  • Accessories
• Fixing Problems
  • Telephone Maintenance
  • Troubleshooting
  • Responding to Error Messages on the Screen
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • V
• Overview of Functions and Codes