Built-in motion eye camera, Why are captured images poor in quality – Sony VGN-BX500 User Manual
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Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
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Make sure that the CAMERA OFF indicator is unlit.
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The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
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The video memory of the computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD might help.
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The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal
and does not indicate a malfunction.
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If the problem persists, restart the computer.
Why are captured images poor in quality?
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The images captured under the fluorescent lamp may show reflection of the light.
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A dark portion in captured images may appear as a noise.
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If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in
MOTION EYE Camera