Why can't i print a document – Sony VGN-BX500 User Manual
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Troubleshooting
Why can't I print a document?
❑
Make sure that the printer driver supports Windows XP.
Ask the manufacturer of your printer for the driver that supports Windows XP.
❑
The printer port
on the multi function bay docking station is internally connected to the USB. Proceed as follows to
check the printer port settings.
1
Click Start and then Control Panel.
2
Click the Printers and Other Hardware icon.
3
Click the Printers and Faxes icon.
4
Right-click the printer to select Properties.
5
Click the Ports tab.
6
Check if the check box for USB001 is selected. If another check box is selected, click the box for USB001.
7
Click OK.
If the above procedure does not work, right-click the printer and select Delete on the window in step 3 above to delete
the printer. Then, install the printer driver once again.