Sony VGN-BX500 - Manual (Page 198)

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Troubleshooting
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may
enable printing. Proceed as follows:
1 Click Start and then Control Panel.
2 Click the Printers and Other Hardware icon.
3 Click the Printers and Faxes icon.
4 Right-click the printer to select Properties.
5 Click the Ports tab.
6 Click the check box for Enable bidirectional support to deselect it.
7 Click OK.
!
This change to the settings will disable the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote
panel.
❑ Check the physical connections between the multi function bay docking station and printer, the AC adapter and the power
cord, and the power cord and an AC outlet, and then restart the computer.
Why does an error message appear when I press the UNDOCK button or select Undock
Computer from the Start menu?
When any device inserted or connected to the multi function bay docking station is in use, you cannot disconnect the
computer form the docking station. Save unsaved data, exit applications using such devices, and then try again.
If the above does not work, shut down the computer and disconnect it from the multi function bay docking station.