Troubleshooting, Checklist before svc calls – Samsung SR8845 User Manual

Page 41

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Troubleshooting

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Troubleshooting

05
TROUBLESHOOTING

CHECkLIST BEFORE SVC CALLS

SYMPTOM

CHECkLIST

MEASURE TO TAkE

Robotic vacuum

cleaner cannot
find the charger.

•

Check whether the power

plug of the charger is plugged

correctly into the outlet.

•

If there are any obstacles within

a range of about 1m in front of

the charger and about 0.5m

range to the left and right of the

charger, you should remove the

obstacles.

•

If there are any foreign

substances on the change pin,

wipe them off with a dry towel.

•

Is the VIRTUAL GUARD installed

near the charger?

•

Move the VIRTUAL GUARD to

another place so that the robotic

vacuum cleaner can charge

automatically.

•

Is the distance detection

sensor of the VIRTUAL GUARD

facing the charger?

•

Change the direction of the

VIRTUAL GUARD or set the

distance to an appropriate value.

Robotic vacuum

cleaner passes
through the

VIRTUAL GUARd.

•

Are the batteries of the VIRTUAL

GUARD worn out?

•

Replace the batteries.

(2 type D (LR20) alkaline

batteries)

•

Is the VIRTUAL GUARD set to

Guard (virtual door) mode?

•

Set the VIRTUAL GUARD to

Fence (virtual wall) mode.

•

Is the Mode lamp turned off?

•

Check if the VIRTUAL GUARD

is turned off and then set the

VIRTUAL GUARD to a desired

mode.

The battery

usage time of the

VIRTUAL GUARd

is too short.

•

Are you using manganese drycell
batteries?

•

Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)

DJ68-00518G(SR8845)(EN)-0.0.indd 41

2010.2.9 2:54:22 PM

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