Appendix b: troubleshooting, B-1: wireless settings problems, B-2: tcp/ip settings problems – SMC Networks SMC2582W-B User Manual

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Appendix B: Troubleshooting

Check the following first:

• Make sure that the power of the SMC2582W-B is on and the Ethernet cables are connected

firmly to the RJ-45 jacks of the SMC2582W-B.

• Make sure that the LED ALV of the SMC2582W-B is blinking to indicate the SMC2582W-B is

working.

• Make sure the types of the Ethernet cables are correct. Recall that there are two types—

normal and crossover.

B-1: Wireless Settings Problems

The wireless client computer cannot associate with an SMC2582W-B.

• Is the wireless client set in infrastructure mode?

• Check the operating mode of the WLAN NIC.

• Is the SSID of the WLAN NIC identical to that of the prospective SMC2582W-B?

• Check the SSID setting of the WLAN NIC and of the SMC2582W-B.

• Is the WEP functionality of the prospective SMC2582W-B enabled?

• Make appropriate WEP settings of the client computer to match those of

the SMC2582W-B.

• Is the prospective SMC2582W-B within range of wireless communication?

• Check the signal strength and link quality sensed by the WLAN NIC.

B-2: TCP/IP Settings Problems

Fig. 55. Communication stages for a client to reach its correspondent host.

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