Sharp SGH-I627 - Manual (Page 125)

Troubleshooting 121
If the above guidelines do not help you to solve the problem, take
note of:
– the model and serial numbers of your phone
– your warranty details
– a clear description of the problem
Then contact your local dealer or Samsung after-sales service.
I cannot listen to music on
the remote Bluetooth stereo
headset • Ensure that you are connected to
the Bluetooth stereo headset.
• Ensure that the song that you are
playing is one of the supported
formats.
• Check the battery levels on the
Bluetooth stereo headset.
• Ensure that the phone and headset
are within range of each other. The
maximum distance between the
two should not be more than 10
meters.
There are breaks in the
music being played on the
remote Bluetooth stereo
headset You may observe breaks if there are walls
that separate the phone and the Bluetooth
stereo headset.
Call History
The call history displays
empty You activated a filter, and no
communication events fitting that filter
were logged. To see all events, select Start
➔ More ➔ Applications ➔ Call History.
Messaging
I cannot select a contact
card when creating a
message If the contact card does not have a phone
number or e-mail address, you cannot
select it. Add the missing information to
the contact card in Contacts.
PC Connectivity
Problems occur when
connecting the phone to a
PC • Make sure that ActiveSync is
installed and running on your PC.
See the user’s guide for ActiveSync
on the CD-ROM.
• For further information on
ActiveSync, see the help function
on ActiveSync or visit
www.microsoft.com.
i627.book Page 121 Wednesday, February 18, 2009 3:26 PM