Before contacting a service centre – Samsung Digimax i5 User Manual

Page 111

Advertising
background image

《

111

》

Before contacting a service centre

The camera buttons do not operate

ㆍ

Camera malfunction

→

Remove /re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.

ㆍ

Incorrect memory card format

→

Re-format the memory card

The images don't play back

ㆍ

Incorrect file name (Violation of DCF format)

→

Do not change the image file name

Colour of image is different to the original scene

ㆍ

White balance setting is incorrect

→

Select appropriate White balance

Images are too bright

ㆍ

Exposure is excessive

→

Reset exposure compensation

No image on external monitor

ㆍ

The external monitor has not been connected properly with the camera

→

Check the connection cables

ㆍ

There are incorrect files in the memory card

→

Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

ㆍ

Cable connection is incorrect

→

Check the connection

ㆍ

The camera is off

→

Turn the camera on

ㆍ

The operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2 ~ 10.3.
Alternatively the PC does not support USB

→

Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2 ~ 10.3 to PC that supports USB

ㆍ

The camera driver is not installed

→

Install a [USB Storage Driver]

Advertising