Troubleshooting – Samsung HMX-U10EP/U100EP User Manual

Page 92

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84_English

troubleshooting

Adjusting the image during recording

Symptom

Eplanation/Solution

It is out of focus.

This camcorder has no user-adjustable focus control function.

The minimum focal length between the camcorder and the subject is 1.3m.


The image appears too bright or

flickering, or changes in colour.

This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury

lamp. Cancel

"iSCENE" to minimise these phenomena. ➥page 42

Playback on your camcorder

Symptom

Explanation/Solution

Pressing the playback (play/pause)

button did not start playing.

Press the

Mode (

)

button to set the Play mode.

Image files recorded on another camcorder may not play on your camcorder.

Check out the memory card compatibility. ➥page 28



The skip or search function does not

work properly.

If the temperature inside the camcorder is too high, it cannot function properly.

Turn the camcorder off, wait for a few moments, and turn it on again.

Playback is interrupted unexpectedly.

Check if the AC power adaptor is properly connected and stable.

You cannot hear sound when playing a

Time Lapse recording.

The Time Lapse REC function does not support sound.

Photos stored on a storage media are

not displayed in the actual size.

Photos recorded on other devices may not appear at actual size.

This is not an error.

Playback on other devices (TV, etc.)

Symptom

Explanation/Solution

You cannot view the image or hear the

sound on the connected device.

Connect the audio of the component/AV to your camcorder or connected device (TV,

HD recorder, etc). (Red colour- right, White colour- left)

The component/AV cable is not connected properly.

Make sure that the connection cable is connected to the proper jack. ➥pages 73-74

This camcorder provides the two-in-one component/AV cable that fits the purpose of the

component and the AV cable. Therefore, when using the component/AV cable, you must

check the right method for the TV output by setting the "

TV Out " menu. ➥page 60

The image does not appear on the TV.

Set the video output signal according to the TV colour system of the connected TV.

page 60

The image appears distorted on TV or

PC player.

The display mode of the recorded video does not match that of playback device.

A video recorded in 16:9 wide mode should be played back on a TV or PC that

supports 16:9 screen mode.


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