Appendix, Troubleshooting (faq) – Samsung SHR-3040 User Manual

Page 66

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appendix

appendix

trOuBlesHOOtiNG (FaQ)

Problems and Symptoms

Measure

Power does not turn on.

 Only use a power adapter specified in the user manual.
 Fully insert the adaptor’s power jack into the DVR’s power receptacle.
 It sounds a beep when the power is properly supplied, check the output and LED

indicator.

 If the problem persists after these actions, replace the main board as this is an

error from the power system.

LED indicator does not operate.

 Open the DVR case and properly connect the key cable connector.

Fan does not operate.

 Check the power is turned on.
 Connect the fan’s power cable properly to the DVR’s 12V power connector.
 Remove any foreign substances on or around the cable.
 If the problem persists after these actions, the fan or DVR is not in normal

operation. Replace the fan.

DVR produces noise.

 Remove any foreign substances in the fan unit and operate again.
 If the fan produces noise itself, its internal bearings are broken; replace the fan.
 If the problem persists after these actions, check the HDD and replace it if

necessary.

No output displayed on the LCD or no output
on RCA Video out.

 Check the power is turned on.
 Check the camera.
 Turn on the DVR's monitor On/Off switch.
 Connect to RCA Video Out properly.
 Check whether the connecting cable is cut inside.

Check the cable by connecting camera and monitor directly.
Replace the cable if required.

HDD is not recognized properly.

 Check the power is turned on.
 Check the power and data cables are connected to the HDD properly and restart.
 If the problem persists after these actions, replace the HDD.
 Replace the main board if it has a problem with the power system or the bus

line.

It does not record.

 Check the HDD.
 Check the cable, camera and incoming BNC cable for connection.
 Set the HDD OVERWRITE option to <

ENABLE> and check its storing operation

again.

 Set the recording type in the Schedule setup and try again.

(ALARM and MOTION modes only records on an event.)

It does not play back.

 Initialize the DVR using FACTORY DEFAULT, and delete files in HDD using CLEAR

PROCESSING, and then check playback after letting the DVR record for a while.

 Try several times of HDD recording and deleting, and replace the HDD if the

problem continues.

 Check the HDD power and data cables.

02489A_SHR-3040_ENG.indb 66

2009-11-10 오후 2:14:46

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