Samsung XM2go - Manual (Page 89)

Customer Support
Customer Support 89
ENG
Warranty Conditions
1. The warranty is only valid upon presentation of the proof of purchase consisting of original
invoice or sales slip confirmation, indicating the date of purchase, retailer’s name, model,
serial number, and product number. Samsung reserves the right to refuse warranty service if
this information has been removed or changed after the original purchase of the product
from the retailer.
2. Samsung’s sole obligations are to the repair of the defective part, or at its discretion, replace-
ment of the product (service exchange unit).
3. Warranty repairs must be carried out by an Authorized Samsung Dealer/Service Center. No
reimbursement will be made for repairs carried out by non-Samsung Centers, and warranty
coverage will not be valid for any repairs or damage caused by such repairs.
4. Repair or replacement under the terms of this warranty does not give right to extension to
or a new starting of the period of warranty. Repair or direct replacement under the terms of
this warranty may be fulfilled with functionally equivalent service exchange units.
5. The warranty is not applicable in cases other than defects in material and workmanship.
The warranty does not cover the following:
a. Periodic checks, maintenance, repair, and replacement of parts due to normal
wear and tear.
b. Abuse or misuse, including but not solely limited to the failure to use this product for its
normal purpose in accordance with Samsung’s instructions for usage and maintenance.
c. Use of the product in conjunction with accessories not approved by Samsung for use
with this product.
d. Failure of or damage to the product arising from incorrect installation or use inconsistent
with technical or safety standards, or failure to comply with product manual instructions.