Samsung Digimax A402 - Manual (Page 84)

《84》
Before contacting a service centre
The images don't play back
ㆍ Incorrect file name (Violation of DCF format)
→ Do not change the image file name
Colour of image is different to the original scene
ㆍ White balance setting is incorrect
→ Select appropriate White balance
Images are too bright
ㆍ Exposure is excessive
→ Reset exposure compensation
When using the PC’s explorer, the [Removable Disk] file does not show
ㆍ Cable connection is incorrect
→ Check the connection
ㆍ The camera is off
→ Turn the camera on
ㆍ The operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.3.
Alternatively the PC does not support USB
→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.2~10.3 to PC that supports USB
ㆍ The camera driver is not installed
→ Install a [USB Storage Driver]